Others devices
Shopper study


Mystery Shopper
Cutomer expérience


Patient experience
It is the set of interactions of a health organization with a patient and his relatives that can influence their perception throughout their health journey. These interactions are shaped both by the policy of the institution and by the history and culture of each patient.
Segmentation and typologies


Data mining
Data mining generally refers to the extraction of data, the analysis of a large amount of information stored in megabases or computer data warehouses.
Datamining is a process that applies artificial intelligence techniques to discover models within data, and is known to be particularly powerful in identifying customers who share the same characteristics.
Web mining

